British Gas, EON, EDF Energy, Shell and Scottish Power are among the energy companies that have reported technical difficulties in the “meter reading” sections of their websites – although some customers say they have been able to submit their meter readings to mobile apps. According to DownDetector, a UK website that reports UK services are in trouble at all times, British Gas, EON and Scottish Power customers were among the first to report problems this morning – with hundreds of customers reporting problems in DownDetector from 10.15 a.m. Read more:Experts call on everyone to check their gas and electricity meters immediately Martin Lewis is outraged that “companies should be better prepared” and that the issues “are not good enough” as people rush to submit readings before April 1st. But people should not give up if they are not able to submit their meter reading today, he said. Instead, they should do it tomorrow or this weekend. “The closer you get to it today, the less likely you are to make miscalculations, so do not panic about losing it (either because of your own or because of the company issue) just get it as fast as you can,” he wrote on Twitter. Problems with power grids occur as experts warn UK residents to check their gas and electricity meters and record metrics on their energy supplier’s websites. This is done to prevent the estimate of the use and the possible charging of the companies for more than what the customers used, with the energy prices to increase significantly from tomorrow, April 1, Experts also remind households to send regular meter readings, ideally on the same date each month, directly to their supplier – to prevent them from calculating usage each month and possibly overcharging it, especially as we move into the summer months and typically use less heating. Scroll down for the latest updates on which power supply sites are in trouble – and what companies are recommending their customers do:
