These are the basic rules of working from a coffee shop, according to Debrett’s ritual book. The 253-year-old British foundation, which once advised women to avoid the use of “vulgarity, vulgarity, vulgarity, superficiality or provocation”, has turned its attention to the modern trend of working from public places. In a new guide to Cafe Rules for Digital Nomads, Liz Wyse, Debrett etiquette consultant, explains when it’s appropriate to make video calls to a cafe (never) and how often to order food or coffee (at regular intervals). “Cafes need a turnover to make a profit, so you should not turn into a cashier eating a cup of coffee while other customers come and go,” the official advice states. Employees should remember that cafes are a place where people can socialize and chat, so do not be fooled if you are bothered by noise: “You should never look down on your neighbors because their conversation or the crying baby destroys your concentration. That’s your problem, not theirs. “ Founded in 1769, Debrett’s began as a guide to the British aristocracy, but branched out in the mid-1900s to become the unofficial rule manual for “British style, proper form, modern manners”. The rise of hybrid work during the pandemic has had mixed reactions among coffee owners. Many welcomed the extra custom, but others banned laptops after 5 p.m. and complained about the workers pulling tables without buying a lot of drinks. Last month, Costa Coffee launched a limited test of soundproofed booths at some of its stores for customers who were willing to pay £ 13 an hour. The trial, in collaboration with My Work Booth, is in two stores in Manchester and two in London, but will be extended in the coming weeks. For those who have no choice but to work in the midst of the screams and the roar of a busy cafe, Debrett’s has the last word. “You should avoid video calling or conferencing when working in a cafe, as you will look unprofessional,” Wyse said. “You do not want colleagues or clients to have the impression that you are casual with your professional obligations. “If circumstances arise where you have no choice but to join a video call, explain where you are and apologize for your setting. When you do not speak, always remember to turn off the sound, otherwise you will deafen your colleagues with coffee cups and customers who are talking “.
